Frequently Asked Questions
Everything you need to know about shopping with Alternative Batteries.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
Are your products sustainably sourced?
Yes, Alternative Batteries is committed to ethical fashion. We use organic materials and work exclusively with fair-trade certified manufacturers.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.